Frequently Asked Questions
Everything you need to know about bringing Magnus quality into your home.
What is the typical delivery time for furniture orders?
Standard shipping usually takes 5-10 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
Do you offer a warranty on your home products?
Yes, all Magnus furniture comes with a comprehensive 2-year limited warranty covering structural defects and craftsmanship to ensure your peace of mind.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled condition to be eligible for a full refund.
Can I request fabric swatches before purchasing a sofa?
Absolutely. We offer complimentary swatch kits for our entire upholstery collection so you can feel the texture and see the color in your own lighting before committing.
Do you provide assembly services?
We offer professional in-home assembly for an additional fee at checkout. Our specialist team will build your furniture and remove all packaging materials for you.
Are your wood products sustainably sourced?
Sustainability is a core value at Magnus. 90% of our wood products are FSC-certified, ensuring they come from responsibly managed forests that provide environmental and social benefits.